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I'm William Azaroff. I direct Online Strategy & Community Engagement at Vancity, Canada's largest credit union.

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Finished my Age of Conversation chapter.

The Age of ConversationI finished my chapter for Age of Conversation and submitted it just under the wire last night. Quite a relief. I'm pretty proud of it.

The theme of the book is: Why Don't People Get It?

The book is being edited by Drew McLellan and Gavin Heaton and will be released on lulu.com in August. All proceeds will go to Variety.

Thanks to my friends Brent Dixon for giving me the heads up about it, and Ron Shevlin for contributing to the first Age of Conversation, and inspiring me to get involved. He's contributing to this one too.

Here's an excerpt from my chapter:
Because so many marketers are trapped in companies with a strong quarterly-sales focused culture, we have a natural clash of needs and wants. When we keep our eyes crossed, looking at the sales opportunities directly in front of us, we miss other opportunities to develop relationships, extend our brands and take advantage of the newest elements in our marketing toolkit.
And just to continue the Technorati Authority Ranking ponzi scheme that has unintentionally emerged from this book, here is a list of the other 274 authors:

Adam Crowe, Adrian Ho, Aki Spicer, Alex Henault, Amy Jussel, Andrew Odom, Andy Nulman, Andy Sernovitz, Andy Whitlock, Angela Maiers, Ann Handley, Anna Farmery, Armando Alves, Arun Rajagopal, Asi Sharabi, Becky Carroll, Becky McCray, Bernie Scheffler, Bill Gammell, Bob Carlton, Bob LeDrew, Brad Shorr, Bradley Spitzer, Brandon Murphy, Branislav Peric, Brent Dixon, Brett Macfarlane, Brian Reich, C.C. Chapman, Cam Beck, Casper Willer, Cathleen Rittereiser, Cathryn Hrudicka, Cedric Giorgi, Charles Sipe, Chris Kieff, Chris Cree, Chris Wilson, Christina Kerley (CK), C.B. Whittemore, Clay Parker Jones, Chris Brown, Colin McKay, Connie Bensen, Connie Reece, Cord Silverstein, Corentin Monot, Craig Wilson, Daniel Honigman, Dan Goldstein, Dan Schawbel, Dana VanDen Heuvel, Dan Sitter, Daria Radota Rasmussen, Darren Herman, Darryl Patterson, Dave Davison, Dave Origano, David Armano, David Bausola, David Berkowitz, David Brazeal, David Koopmans, David Meerman Scott, David Petherick, David Reich, David Weinfeld, David Zinger, Deanna Gernert, Deborah Brown, Dennis Price, Derrick Kwa, Dino Demopoulos, Doug Haslam, Doug Meacham, Doug Mitchell, Douglas Hanna, Douglas Karr, Drew McLellan, Duane Brown, Dustin Jacobsen, Dylan Viner, Ed Brenegar, Ed Cotton, Efrain Mendicuti, Ellen Weber, Emily Reed, Eric Peterson, Eric Nehrlich, Ernie Mosteller, Faris Yakob, Fernanda Romano, Francis Anderson, G. Kofi Annan, Gareth Kay, Gary Cohen, Gaurav Mishra, Gavin Heaton, Geert Desager, George Jenkins, G.L. Hoffman, Gianandrea Facchini, Gordon Whitehead, Graham Hill, Greg Verdino, Gretel Going, Hillel Cooperman, Hugh Weber, J. Erik Potter, J.C. Hutchins, James Gordon-Macintosh, Jamey Shiels, Jasmin Tragas, Jason Oke, Jay Ehret, Jeanne Dininni, Jeff De Cagna, Jeff Gwynne, Jeff Noble, Jeff Wallace, Jennifer Warwick, Jenny Meade, Jeremy Fuksa, Jeremy Heilpern, Jeremy Middleton, Jeroen Verkroost, Jessica Hagy, Joanna Young, Joe Pulizzi, Joe Talbott, John Herrington, John Jantsch, John Moore, John Rosen, John Todor, Jon Burg, Jon Swanson, Jonathan Trenn, Jordan Behan, Julie Fleischer, Justin Flowers, Justin Foster, Karl Turley, Kate Trgovac, Katie Chatfield, Katie Konrath, Kenny Lauer, Keri Willenborg, Kevin Jessop, Kris Hoet, Krishna De, Kristin Gorski, Laura Fitton, Laurence Helene Borei, Lewis Green, Lois Kelly, Lori Magno, Louise Barnes-Johnston, Louise Mangan, Louise Manning, Luc Debaisieux, Marcus Brown, Mario Vellandi, Mark Blair, Mark Earls, Mark Goren, Mark Hancock, Mark Lewis, Mark McGuinness, Mark McSpadden, Matt Dickman, Matt J. McDonald, Matt Moore, Michael Hawkins, Michael Karnjanaprakorn, Michelle Lamar, Mike Arauz, Mike McAllen, Mike Sansone, Mitch Joel, Monica Wright, Nathan Gilliatt, Nathan Snell, Neil Perkin, Nettie Hartsock, Nick Rice, Oleksandr Skorokhod, Ozgur Alaz, Paul Chaney, Paul Hebert, Paul Isakson, Paul Marobella, Paul McEnany, Paul Tedesco, Paul Williams, Pet Campbell, Pete Deutschman, Peter Corbett, Phil Gerbyshak, Phil Lewis, Phil Soden, Piet Wulleman, Rachel Steiner, Sreeraj Menon, Reginald Adkins, Richard Huntington, Rishi Desai, R.J. Northam, Rob Mortimer, Robert Hruzek, Roberta Rosenberg, Robyn McMaster, Roger von Oech, Rohit Bhargava, Ron Shevlin, Ryan Barrett, Ryan Karpeles, Ryan Rasmussen, Sam Huleatt, Sandy Renshaw, Scott Goodson, Scott Monty, Scott Townsend, Scott White, Sean Howard, Sean Scott, Seni Thomas, Seth Gaffney, Shama Hyder, Sheila Scarborough, Sheryl Steadman, Simon Payn, Sonia Simone, Spike Jones, Stanley Johnson, Stephen Collins, Stephen Cribbett, Stephen Landau, Stephen Smith, Steve Bannister, Steve Hardy, Steve Portigal, Steve Roesler, Steven Verbruggen, Steve Woodruff, Sue Edworthy, Susan Bird, Susan Gunelius, Susan Heywood, Tammy Lenski, Terrell Meek, Thomas Clifford, Thomas Knoll, Tiffany Kenyon, Tim Brunelle, Tim Buesing, Tim Connor, Tim Jackson, Tim Longhurst, Tim Mannveille, Tim Tyler, Timothy Johnson, Tinu Abayomi-Paul, Toby Bloomberg, Todd Andrlik, Troy Rutter, Troy Worman, Uwe Hook, Valeria Maltoni, Vandana Ahuja, Vanessa DiMauro, Veronique Rabuteau, Wayne Buckhanan, Yves Van Landeghem

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posted on Friday, May 16, 2008

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Live blogging the Vancity AGM.

Who woulda thunk it, but Nancy Zimmerman live blogged the Vancity AGM tonight.

Impressive!

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posted on Tuesday, April 22, 2008

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Day 1 at Net.Finance.

Net.Finance 2008Today was a good day. I'm too tired to write much. I was extremely pleased with the way my presentation went. The hard work paid off.

If you're looking for good Net.Finance coverage, my peer at Westminster Savings Credit Union is partially live-blogging. Meet the fantastic Ed Brett and his Small FI Blog.

Oh, and how did I miss that Michigan First Credit Union started a blog? It's all about their community engagement, and is called MI Community Space. Did you all know that? I met James Anderson at Net.Finance last year, and spoke with him again today. A highly impressive individual.

--
Also, check out Rob Cottingham's latest cartoon with a reference to our Webby Nomination.

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posted on Monday, April 14, 2008

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I'm off to Net.Finance.

Net.Finance 2008I leave today for Scottsdale, Arizona to attend and present at the Net.Finance conference. This will be my third year attending Net.Finance, and I always come back with some great new ideas to implement, lots of ideas to share with my peers, some new friends and colleagues from across North America and a nice time away in a sunny climate.

This year, it's especially nice because this is an important first anniversary for me. It was a year ago when I presented at Net.Finance about ChangeEverything.ca, and my journey on the conference circuit began in full force. Presenting at conferences has become a real passion for me. I get to share knowledge, meet lots of fascinating people, attend conferences that Vancity simply doesn't have the budget to send me to, and I get to perform in front of a crowd, which is something I truly enjoy.

This year I'm presenting on Corporate Social Responsibility As Key Differentiator, which is a fancy way of saying social marketing and social media. I'll talk about how Vancity's community focus takes an increasingly strong role in our advertising and marketing, how we can leverage that community work into successful use of social media, and how it positively impacts our triple bottom line.

I gave two practice sessions to my peers at Vancity on Friday, and feel ready to go on stage and present in Arizona.

And this year at Net.Finance marks another nice anniversary. It was a year ago, in April of 2007 that I changed my blog's purpose and focus from a place to put humourous links for my friends (with a whopping subscriber base of 8 readers at the time [thanks Ruben]) to a place where I discuss social media, corporate social responsibility, online branding and banks and credit unions (and now have a subscriber base of 140 or so readers [thank you]).

It's been profoundly rewarding, enlightening and social. I have met some great people through my blog, taken part in some amazing discussions, and have received some very useful feedback on my work. It's something almost indescribably wonderful.

So now I head off to Arizona, with five more major conferences ahead of me this year, an excitement about my work, and some extremely exciting projects ahead.

So thanks for reading, let me know if you'll be at Net.Finance, and I hope to break 500 connections on LinkedIn by the time I return.

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posted on Sunday, April 13, 2008

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Interview with me in Globe and Mail.

Enter the blogosphere
I am so pleased that some of my thoughts and tips on corporate blogs were published in today's Globe & Mail newspaper, in the Report on Business section. The article is called Enter the blogosphere, and was written by Andrea Southcott, who is the President of TBWA\Vancouver (Vancity's agency of record).

The article focuses on helpful tips for companies that want to blog. I've been working on Vancity's internal and external blogging strategies and policies, and so the timing was good to share some thinking.

By the way, because most of my audience on my blog is American, the Globe and Mail is Canada's largest nationally published English language newspaper. I'm pretty jazzed about it!

Enjoy!

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posted on Monday, March 31, 2008

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Age of Conversation Bum Rush is today.

Age of ConversationAs you might know, I'm one of the 275 authors contributing to the new Age of Conversation book.

Today, all authors are asking their readers to buy a copy of the book.

So, this is my ask, go ahead and buy a copy.

Thanks!</hardSell>

UPDATE (March 30, 2008): I should have mentioned this in my original post, and feel completely foolish that I did not: 100% of proceeds from sales of the book goes to Variety the Children's Charity.

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posted on Saturday, March 29, 2008

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I'm signed up for The Age of Conversation.

The Age of ConversationSeveral months ago Gavin Heaton and Drew McLellan organized and published a book by bloggers called The Age of Conversation.

I first become aware of this book because my blogopal Ron Shevlin was a contributor. The book was an interesting read - each page was its own chapter, each authored by a different blogger.

A few weeks back, my friend Brent Dixon notified me that a sequel was being planned and that I should put my hat in the ring to be an author for the next book. I did.

And now, I'm going to need to write a hell of a good page, because I'm in. To be fair, everyone who submitted their name by the deadline got in. All 275 of us!

Now my question to you is: Any ideas what I should write about? My topic is Accidental Marketer (those of us who stumbled backwards into being in marketing).


Here's a list of all 275 of us:
Adam Crowe, Adrian Ho, Aki Spicer, Alex Henault, Amy Jussel, Andrew Odom, Andy Nulman, Andy Sernovitz, Andy Whitlock, Angela Maiers, Ann Handley, Anna Farmery, Armando Alves, Arun Rajagopal, Asi Sharabi, Becky Carroll, Becky McCray, Bernie Scheffler, Bill Gammell, Bob Carlton, Bob LeDrew, Brad Shorr, Bradley Spitzer, Brandon Murphy, Branislav Peric, Brent Dixon, Brett Macfarlane, Brian Reich, C.C. Chapman, Cam Beck, Casper Willer, Cathleen Rittereiser, Cathryn Hrudicka, Cedric Giorgi, Charles Sipe, Chris Kieff, Chris Cree, Chris Wilson, Christina Kerley (CK), C.B. Whittemore, Clay Parker Jones, Chris Brown, Colin McKay, Connie Bensen, Connie Reece, Cord Silverstein, Corentin Monot, Craig Wilson, Daniel Honigman, Dan Goldstein, Dan Schawbel, Dana VanDen Heuvel, Dan Sitter, Daria Radota Rasmussen, Darren Herman, Darryl Patterson, Dave Davison, Dave Origano, David Armano, David Bausola, David Berkowitz, David Brazeal, David Koopmans, David Meerman Scott, David Petherick, David Reich, David Weinfeld, David Zinger, Deanna Gernert, Deborah Brown, Dennis Price, Derrick Kwa, Dino Demopoulos, Doug Haslam, Doug Meacham, Doug Mitchell, Douglas Hanna, Douglas Karr, Drew McLellan, Duane Brown, Dustin Jacobsen, Dylan Viner, Ed Brenegar, Ed Cotton, Efrain Mendicuti, Ellen Weber, Emily Reed, Eric Peterson, Eric Nehrlich, Ernie Mosteller, Faris Yakob, Fernanda Romano, Francis Anderson, G. Kofi Annan, Gareth Kay, Gary Cohen, Gaurav Mishra, Gavin Heaton, Geert Desager, George Jenkins, G.L. Hoffman, Gianandrea Facchini, Gordon Whitehead, Graham Hill, Greg Verdino, Gretel Going, Hillel Cooperman, Hugh Weber, J. Erik Potter, J.C. Hutchins, James Gordon-Macintosh, Jamey Shiels, Jasmin Tragas, Jason Oke, Jay Ehret, Jeanne Dininni, Jeff De Cagna, Jeff Gwynne, Jeff Noble, Jeff Wallace, Jennifer Warwick, Jenny Meade, Jeremy Fuksa, Jeremy Heilpern, Jeremy Middleton, Jeroen Verkroost, Jessica Hagy, Joanna Young, Joe Pulizzi, Joe Talbott, John Herrington, John Jantsch, John Moore, John Rosen, John Todor, Jon Burg, Jon Swanson, Jonathan Trenn, Jordan Behan, Julie Fleischer, Justin Flowers, Justin Foster, Karl Turley, Kate Trgovac, Katie Chatfield, Katie Konrath, Kenny Lauer, Keri Willenborg, Kevin Jessop, Kris Hoet, Krishna De, Kristin Gorski, Laura Fitton, Laurence Helene Borei, Lewis Green, Lois Kelly, Lori Magno, Louise Barnes-Johnston, Louise Mangan, Louise Manning, Luc Debaisieux, Marcus Brown, Mario Vellandi, Mark Blair, Mark Earls, Mark Goren, Mark Hancock, Mark Lewis, Mark McGuinness, Mark McSpadden, Matt Dickman, Matt J. McDonald, Matt Moore, Michael Hawkins, Michael Karnjanaprakorn, Michelle Lamar, Mike Arauz, Mike McAllen, Mike Sansone, Mitch Joel, Monica Wright, Nathan Gilliatt, Nathan Snell, Neil Perkin, Nettie Hartsock, Nick Rice, Oleksandr Skorokhod, Ozgur Alaz, Paul Chaney, Paul Hebert, Paul Isakson, Paul Marobella, Paul McEnany, Paul Tedesco, Paul Williams, Pet Campbell, Pete Deutschman, Peter Corbett, Phil Gerbyshak, Phil Lewis, Phil Soden, Piet Wulleman, Rachel Steiner, Sreeraj Menon, Reginald Adkins, Richard Huntington, Rishi Desai, R.J. Northam, Rob Mortimer, Robert Hruzek, Roberta Rosenberg, Robyn McMaster, Roger von Oech, Rohit Bhargava, Ron Shevlin, Ryan Barrett, Ryan Karpeles, Ryan Rasmussen, Sam Huleatt, Sandy Renshaw, Scott Goodson, Scott Monty, Scott Townsend, Scott White, Sean Howard, Sean Scott, Seni Thomas, Seth Gaffney, Shama Hyder, Sheila Scarborough, Sheryl Steadman, Simon Payn, Sonia Simone, Spike Jones, Stanley Johnson, Stephen Collins, Stephen Cribbett, Stephen Landau, Stephen Smith, Steve Bannister, Steve Hardy, Steve Portigal, Steve Roesler, Steven Verbruggen, Steve Woodruff, Sue Edworthy, Susan Bird, Susan Gunelius, Susan Heywood, Tammy Lenski, Terrell Meek, Thomas Clifford, Thomas Knoll, Tiffany Kenyon, Tim Brunelle, Tim Buesing, Tim Connor, Tim Jackson, Tim Longhurst, Tim Mannveille, Tim Tyler, Timothy Johnson, Tinu Abayomi-Paul, Toby Bloomberg, Todd Andrlik, Troy Rutter, Troy Worman, Uwe Hook, Valeria Maltoni, Vandana Ahuja, Vanessa DiMauro, Veronique Rabuteau, Wayne Buckhanan, William Azaroff, Yves Van Landeghem

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